The Vital Plan Privacy Policy
This privacy policy was last updated August, 8 2010.
First Do No Harm Health Systems Inc, an incorporated company that owns and operates www.thevitalplan.com, cares about the privacy of each user of our web site. When you use our website, it is necessary to collect some general information to be used internally in connection with our business to make your use of our website as enjoyable and efficient as possible. However, it is important to us that our users know that we do not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy without your opt-in agreement. We have provided the below statement to provide a comfort level with the privacy of information that you choose to disclose on www.thevitalplan.com.
Information Collection & Use
When you set up an account on www.thevitalplan.com or purchase an item from our Web site, we collect personal information provided by you that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns. We use this personal information in order to provide you with the content, subscriptions, goods and services that you requested or purchase on our Web site. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our Web sites. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you. First Do No Harm Health Systems Inc. owns and operates www.thevitalplan.com and is the sole owner of this information collected on them. We will not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy without your opt-in agreement. We may share this information to a Licensee party in ways disclosed in this privacy policy.
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect the rights or property of First Do No Harm Health Systems Inc, our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
Orders
We request additional personal information from our users when placing an order on www.thevitalplan.com. In completing our order form, a user must provide contact information, such as name and shipping address, and financial information, such as credit card account number and expiration date. This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information.
Cookies
A cookie is a text file stored on the user’s hard drive containing information about the user. Web sites create cookies to record information about a user’s preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our Web sites. In addition, the use of a cookie on our Web sites will enable users to log on without having to reenter their password on each visit and to fully participate in our Community discussions. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our Web sites. Cookies placed www.thevitalplan.com are not tied to any personally identifiable information.
Web Analytics Services & Tracking
First Do No Harm Health Systems Inc. uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information collected about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using www.thevitalplan.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Log Files
Like most standard Web sites, we use log files on our servers. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the Web sites, track user’s movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. are not linked to personal information.
Links
Our Web site may contain links to other Web sites. We want you to be aware that when you click on such links, including banner advertising, which take you to a third-party or Licensee web site Web site, you will be subject to such third-party’s or Licensee privacy policies. Please be aware that we are not responsible for the privacy practices of such other Web sites and we expressly disclaim any and all liability for the actions of third parties or Licensees, including, without limitation, actions relating to the use and/or disclosure of personal information by such third parties or Licensees. We encourage our users to be aware of when they leave our Web sites and enter a third-party Web site and to read the privacy statements of each and every Web site that collects their personal information. This privacy policy applies solely to information collected by www.thevitalplan.com.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Communications from our Web Sites
We send all new members a welcoming email to verify their password and user name. Established members will occasionally receive information on products, services, special deals, and the e-bulletins.
Notification of Changes in Use of Information
Our privacy policy is subject to change. In the event of any change, we will provide notice of such change on our Web sites. If we want to use your personal information in a manner different from that stated to you at the time you provided such information to us, we will notify you of such change by posting notification of such change on our Web sites. At such time, you can determine whether you wish to allow us to use your information in this different manner. If you have deleted or deactivated your account with www.thevitalplan.com, then you will not be contacted and your personal information will not be used.
If you have any questions or concerns regarding this statement, or feel that www.thevitalplan.com is not abiding by this privacy statement, please contact us at info@thevitalplan.com. You can also contact us via regular mail at: First Do No Harm Health Systems Inc., 3106 Arendell Street, Morehead City NC 28557.
